Ikajo International offers end-to-end solutions for merchants. The company sets up merchant accounts for regular and high-risk businesses. It also provides chargeback and fraud detection features, as well as real-time monitoring of payments.
The company has been in the business for 16 years. Ikajo International is primarily based in The Netherlands, but it also has subsidiaries in Hong Kong, Brazil, and Latvia. It operates in at least 150 countries. The company also accepts more than 100 different types of payments in more than 100 currencies.
Among the industries that Ikajo International has worked with are the following:
The main thrust of Ikajo International is to provide credit card processing solutions. Regular and high-risk businesses can work with Ikajo International. The company is a registered processor of Visa, Mastercard, American Express, Giro Pay, JCB, Paysafe Card, UnionPay, and many more.
Businesses in industries like cannabis, adult entertainment, gambling, and cryptocurrency have a hard time getting approved by regular banks. Ikajo International can set up merchant accounts for these businesses. That will allow them to start accepting card and non-card payments. They will also have access to these payments for payout.
Businesses often shoulder the chargeback fees of credit card companies. This happens when customers dispute a transaction. Ikajo International has a charge advisor and dispute management tools. These will help merchants avoid costly transactions. A charge advisor is a tool that enables merchants to detect fraudulent activities. Dispute management can resolve customer disputes in the merchants’ favor.
Ikajo International also works with subscription-based businesses. The system can set up billing on a subscription basis for customers. Merchants won’t have to worry about preparing the billing every month and sending it to their clients. The system will do that for them.
Ikajo International does not publish its complete fees and rates on the website. It talked about the standard rates applied by all payment processing service providers. Like many of its competitors, it also charges for standard online credit card processing, discount rates, gateway, transaction, and statement issuance.
The company’s website provides a sample of some of its rates:
There is no information about Ikajo International’s additional fees.
It doesn’t look like Ikajo International has hidden charges.
There are no rip-off reports about Ikajo International. Some clients, however, complained about disappearing funds in their accounts.
Some merchants also complained about Ikajo International’s customer service. They said they had a bad experience with their staff. Another said the company took too long to get back to him after he applied for a payment gateway. Even though the client followed up with the company them every day, Ikajo International still failed to respond.
The Better Business Bureau (BBB) gives ratings to businesses based on customer reviews. Businesses can get a rating as high as A+ and as low as F. Ikajo International is not listed on the BBB website. It is also not accredited and rated by the BBB. But since Ikajo International is based in The Netherlands, this is to be expected. BBB only lists companies in the US, Canada, and Mexico.
There are no customer reviews or complaints about Ikajo International on the BBB website.
Ikajo International is a legitimate company. It has many positive reviews from clients. Though it has a couple of negative reviews, most merchants are satisfied with the company’s services. It also has Facebook and LinkedIn profiles.
On ScamAdviser, Ikajo International’s website has a trust score of 91 out of 100. This is considered average to good, and it also means the website is safe to access for consumers. A good trust rating is based on a valid SSL certificate and positive reviews from the customers. Ikajo International’s website also offers a money-back service for payments. The negative highlights are based on the fact that the website is fairly young and that it has been voted a scam on Safe. Shop and ScamAdviser.
There is at least one complaint about Ikajo International being a scam. The merchant said that the company claimed the bank wanted to verify if there will be no chargebacks in the account. After two months, the company emailed that the bank had some issues and all the funds disappeared from the merchant account. The customer disputed this claim and said that Ikajo International stole the funds from the account.
Despite some negative reviews about Ikajo International, the company has not faced any lawsuits.
The company does not publish customer reviews on the website. Reviews about Ikajo International can be found on Trust Pilot. It has a 4.3/5 rating on the website. Most customers are raving about the company’s payment systems and processors. They said the company reacted quickly to address their needs. They also said they had a good experience with Ikajo International.
This is based on 21 reviews, with 86% of them being excellent reviews, 5% great, and 9% bad. One merchant said that Ikajo International suddenly stopped processing payments for his business after he reached $100,000. Another said that the company was unreliable. He also had a bad experience with its customer service. Ikajo International responded to these two negative reviews. It showed a willingness to get to the bottom of their problems.
Whether you run a regular or high-risk business, Ikajo International has the payment solutions for you. It has numerous positive reviews on trusted sites. It has no lawsuits or rip-off reports aside from one or two negative reviews. Plus, it also shows that it’s willing to address customer issues based on how it responds to negative comments.
