Awepay Overview – Everything you need to Know

Awepay, which stands for Accountable Worldwide Equipments, provides different payment processing solutions to businesses. The company works closely with its clients to come up with the right processing solution. Awepay also operates in at least 73 countries around the world. The company can process different currencies so your business can be truly globalized. Awepay prides itself on having at least 30 years of combined experience in the industry. It has worked with many types of industries in the past years. It also has easy shopping cart integration, as well as a user-friendly interface and merchant account portal.

Awepay Merchant Services

  • Credit Card Processing

E-commerce businesses need to start accepting credit card payments as soon as possible. Some payment processor providers, however, take their time in approving an application. Awepay has fast approval guarantees. It says on its website that its clients can start processing credit card payments almost immediately. It works with almost all major credit and debit cards such as Visa, Mastercard, American Express, JCB, UnionPay, AliPay, WeChat Pay, and FPX, among others.

  • High-risk Payment Processing

High-risk businesses can use Awepay’s services. Industries such as cryptocurrency and online gambling will usually have a hard time getting approved for payment processors. Awepay can provide solutions for merchants in these industries.  Awepay can set up domestic and offshore merchant accounts for high-risk industries. It even works with foreign exchange and binary options merchants.

  • Payment Gateway

Awepay provides a safe payment gateway to businesses. Customers can safely transact through e-commerce sites using their credit cards and personal information. The company’s system has PCI DSS3.2 Level 1 certification. This is the baseline for technical and operational requirements for the protection of the cardholders’ information.

  • Prepaid Debit Card

A prepaid debit card works like a gift card. It has a spendable amount stored. Once the balance is depleted, the cardholder can load it up using cash, debit card, credit card, or other payment options. Businesses can provide prepaid cards to their customers to make it easy for them to transact with the merchant, wherever in the world they may be. Awepay can provide businesses with Visa, Mastercard, and UnionPay prepaid debit cards. The company started offering UnionPay prepaid because it is widely accepted in China and most of Southeast Asia.

Awepay Services

Awepay Fees, Rates & Pricing

  • Processing Fees 

There is no information about Awepay’s processing fees. However, one review site said that Awepay claims they have fair and competitive prices. It is best to reach out to the company so it can customize a quotation for you.

  • Additional Fees 

Awepay’s website did not mention anything about additional fees. There is also information on LinkedIn and other review sites.

  • Hidden Charges 

Similar to processing fees and additional fees, there is no information about Awepay charging hidden fees to its clients.

Awepay Complaints

  • Rip Off Reports 

There is one report that Awepay made the customer pay $800 for the set-up fee. The client was not able to use the service because, after a month, the company apparently froze all his funds. Awepay said this was because the company sold replicas. The client argued that Awepay already knew this from the start but still decided to make him pay $800. He also alleged that Awepay took all the funds in his account. There is currently no update on a resolution of this issue,

  • Other Complaints

Other than what was mentioned above, there were no other complaints about Awepay.

Awepay BBB Rating

The Better Business Bureau (BBB) assigns ratings between A+ (the highest) and F (lowest). It based its opinions mostly on customer reviews. There is no information about Awepay on the BBB website, so the company is not accredited by the bureau.

BBB Reviews

There is also no record of Awepay reviews on the BBB website.

Awepay logo

Is Awepay Legitimate?

Awepay has been around for decades. There are no major fraud reports about it. The company looks legitimate on paper. It even won some awards and has gotten itself certified.

Scams

There are no reports of scams against Awepay. Awepay’s website has been around for many years. Its SSL certificate is also valid, which ensures the protection of its clients’ information. The review also said that the website sells products and allows customers to get their money back.

Lawsuits

There are no outstanding lawsuits against Awepay.

Awepay Customer Reviews

Unlike other payment processing service providers, Awepay doesn’t publish customer reviews on its website. Instead, it shows certificates of recognition from the World Confederation of Businesses, APAC CIO Outlook Top 20 Banking Tech Solution Providers – 2019, Malaysia Blockchain Association, APAC Business Headlines, and CIO Advisor. It also has a write-up published on the APAC Business Headlines website. Awepay is included under the 10 fastest-growing payment solution providers to watch in 2018. Another review site also said that Awepay treats its customers as partners. The company wants to help clients by engaging them every step of the way.

The site also said that Awepay is very professional. Most of the company’s clients are satisfied with the services they receive. Also, the review said that Awepay is always available to address their customers’ grievances.

Conclusion

Overall, Awepay is a legitimate payment processing solution provider. It works with many types of businesses all over the world. It has experienced staff who can address your business’ needs. Although there is no pricing information on its website, you can reach out to the company for a customized quotation.

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