NOWPayments Review

May 29, 2022

NOWPayments made its name by providing a payment gateway for cryptocurrency payments. It is a powerful payment processor for more than 100 digital coins, including Bitcoin and Ethereum. It can be integrated into existing websites, e-commerce platforms, and more. You can even accept digital currencies on your social media accounts.

The processor can be well-integrated into the following shopping carts:

  • Shopify
  • WooCommerce
  • Opencart
  • Ecwid

  • PrestaShop
  • Magento
  • ZenCart

NOWPayments is proud of its protection against chargebacks, instant payments, and low fees. It can also provide personal account managers for merchants.


NOWPayments Merchant Services

Cryptocurrency Payments

NOWPayments will allow your business to start accepting cryptocurrency payments in no time. It can accept Bitcoin, Ethereum, Litecoin, and over 100 other digital coins. You can use the platform on your website, e-commerce store, and social media accounts. Some users also integrate the platform for donations and crowdfunding.

High-risk Payment Processing

Cryptocurrency is a popular currency for high-risk industries. NOWPayments is an open payment gateway that businesses that usually don’t get approved by regular banks can use.

Premium Account Manager

Each NOWPayments client will also have access to a premium account manager and 24/7 support to answer all concerns and questions.


NOWPayments Fees, Rates & Pricing

Processing Fees

You can save more on transactions if you reach specific amounts in crypto payments. The higher the amount you process, the lower the fees will be.


Those transacting 0-49 BTC/month will be charged 0.5%. The gateway imposes a 0.45% for 50 BTC/month and 0.4% for 100 BTC/month. The company will have special offers for those who will transact 200 BTC/month.

Additional Fees

Aside from transaction fees, NOWPayments also has an exchange fee, fixed-rate exchange option, and fiat conversion.

Hidden Charges

There are no reports on whether NOWPayments has hidden charges.


NOWPayments Complaints

There are some complaints about NOWPayments, but these are mainly about their customer service. Customers also have some complaints about the third-party service providers that NOWPayments is partnered with.

Rip Off Reports

While there are some complaints about NOWPayments, there are no negative comments about its processing fees. Even after a thorough search on the internet, there are no rip-off reports pertaining to NOWPayments.

Other Complaints

There are no other complaints about NOWPayments.



NOWPayments BBB Rating

NOWPayments is not listed on the Better Business Bureau (BBB) website. It has no accreditation, and it is not rated by the bureau.

The BBB is responsible for accrediting and rating payment processing companies based in the United States, Canada, and Mexico. It gives a rating between A+ and F, which is the lowest. Merchants want to work with BBB-accredited companies because they can file a complaint with the bureau.


BBB Reviews

There are no reviews about NOWPayments on the BBB website.


Is NOWPayments Legitimate?

NOWPayments is a legitimate company based on the reviews of merchants and users. It has profiles on professional networking sites and social media platforms. On Twitter, it has 47,000 followers. It also regularly updates its pages on Twitter and LinkedIn. You can also find several mentions of the platform on websites that distribute press releases.

ScamAdviser gave NOWPayments a high trust rating of 100/100. This means the site is safe to browse for users. Among the positive highlights of the website are the following:

  • Been around for a long time
  • Popular based on Alexa ranking
  • A lot of backlinks

  • SSL certificate is valid
  • Positive reviews
  • External review system

However, ScamAdviser flagged it for the high number of suspicious websites on the same server, high-risk cryptocurrency services, and anonymous payment methods.


While there looks to be no formal scam report against NOWPayments, there are several negative reviews about the company on Trustpilot. Some commenters said NOWPayments is a scam because the company took their money. Another said that they didn’t get the prepaid card even though the amount to be deposited was already taken from their account.


It doesn’t look like NOWPayments is facing any lawsuits now.


NOWPayments Customer Reviews

NOWPayments has a lot of customer reviews and testimonials. The website even publishes some positive reviews. It has a 5 out of 5 rating on Facebook based on 12 reviews. Many of the comments say that the platform helps them with their business since they can accept crypto payments. They recommend the company for its customer service and amazing deals.

On Trustpilot, it has a 3.7/5 rating. Most of the reviewers say they had a great encounter with the company, and it is an easy-to-use tool for purchases using digital coins. Some also say the platform is a safe way to transact using cryptocurrencies. However, some comments warn merchants and users from using the program because of their bad customer experiences.


It has a good rating on the review site G2 as well. Customers say it is easy to integrate into existing websites and business operations. While others may have something to say about the company’s lacking customer service, many also commend the company for being helpful.



If you need to trade digital coins and use cryptocurrency for payments, check out NOWPayments. It could be the easiest way to accept cryptocurrencies with competitive fees. As a payment gateway, the platform provides an easy-to-use and easy-to-integrate solution for your crypto payment needs.

The positive reviews about NOWPayments should be enough to convince you that this is a great payment gateway to work with. However, there are also some negative reviews about its customer service. The best way to know if this is true is to reach out to the company, talk to the agents, and clarify concerns.

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