Paydoo Overview

With over 10 years of experience, Paydoo prides itself on being a leading payment service provider and acquiring services in the European market. It has a vast experience in financial technology, gaming, financial compliance, and payments. Headquartered in Riga, Latvia, it has satellite offices in Vilnius and New York.

Paydoo accepts all major credit cards. It can also process over 180 different currencies, enabling businesses to reach the international market. Paydoo can be integrated into alternative payment methods, and it is compatible with the most common shopping carts.
Aside from payment processing, the company also has a solid experience in fraud prevention, cross-border payments, customer care, and real-time transaction reports. Merchants can expect to get the full suite of payment service support to grow their companies.

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Paydoo Merchant Services

Credit Card Payment Processing

There is no way that businesses can prosper without processing card payments. Paydoo is an accredited partner of major card companies, such as Visa, Mastercard, Discover, JCB, UnionPay, and American Express.

High-risk Payment Processing

There is no information on Paydoo’s website about whether it can provide services to high-risk businesses. However, it said that it’s an expert on the gambling industry, which is considered high-risk. It’s best to reach out to the company for any questions about high-risk payment processing.

Shopping Carts

Paydoo’s payment methods can be fully integrated into most major shopping carts, such as WooCommerce, Drupal, PrestaShop, OpenCart, Jigoshop, Demandware, Gambio, Hybris, JTL Shop, Os Commerce, Oxid, SAP, Shopware, Spree Commerce, and Joomla. Of course, it also works with WordPress and xtCommerce.

 

Paydoo Fees, Rates & Pricing

Processing Fees

Like many payment processors, Paydoo does not disclose its pricing scheme to the public. The company’s fees will likely vary depending on many factors, such as the volume of transactions and the risks involved in processing the transactions. At best, the company follows the range of 1.00% to 4.99% for swiped-in and keyed-in rates.

Additional Fees

There is no information about whether Paydoo has additional fees.

Hidden Charges

There is also no information about any hidden charges Paydoo might have.

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Paydoo Complaints

There are no formal complaints against Paydoo, though there are some bad reviews about the company.

Rip Off Reports

There are also no rip-off reports about Paydoo.

Other Complaints

The other complaint about Paydoo is the “illegal withholding” of funds, though there was no formal complaint filed to support this accusation.

 

Paydoo BBB Rating

Paydoo is not listed on the Better Business Bureau (BBB) website. It is not accredited or rated by the bureau.

BBB Reviews

Since Paydoo is not on the BBB site, nor is it accredited or rated, there are no reviews or complaints about the company there.

 

Is Paydoo Legitimate?

Paydoo seems to be a legitimate company. It has social media pages and business networking sites. On Facebook, it has more than 1,900 followers, although the last update posted on the page was in December 2021. On Twitter, it has 105 followers, and the latest update was published in April 2021. Paydoo is not active on social media.

ScamAdviser gave its website an average to good trust rating of 96/100. This means that the website is safe for consumers to access. The positive highlights of the website are as follows:

  • The website has a money-back guarantee.
  • There’s a valid SSL certificate.
  • The website is registered far in the future.
  • The site was set up years ago.

However, there are still some negative highlights to the site. These are:

  • The owner’s identity is hidden.
  • The Alexa rank is low.
  • There are cryptocurrency services.
  • Payment methods for anonymous transactions were allowed.

Scams

There are no scam reports about Paydoo. Based on ScamAdviser’s rating, it is safe to browse the website.

Lawsuits

There are no lawsuits filed against Paydoo.

 

Paydoo Customer Reviews

There are many reviews about Paydoo both on Trustpilot and Facebook. It received a 4.5-star rating on Facebook based on 15 reviews. The merchants say the company has a good understanding of what they need. Paydoo customized its products to make them suitable for the merchants’ operations.

They also rave about specific staff members who were friendly and helpful. Some of these staff members helped the merchants grow their profits and even helped them invest in forex and crypto.

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However, there are some bad reviews, too. At least one merchant does not recommend Paydoo because it failed to provide a plugin to process Mastercard transactions. The merchant says that it plans to file a case against the company. Another merchant complains that he was not treated well by Paydoo staff.

On Trustpilot, 50% of the eight reviews Paydoo got were all positive, while 38% were bad. The positive reviews say that transactions run smoothly with Paydoo at the helm. The company also carried out its payments regularly, as stated in its agreement with the merchant.

Some of the negative reviews warn that potential clients should not believe the good reviews because these were allegedly written by Paydoo’s employees.

 

Conclusion

Although there are some negative reviews about Paydoo, the company looks to be legitimate enough. It provides innovative merchant services that can bring any business to success. As with many payment processes, there are certain advantages and disadvantages to signing up with Paydoo. However, the positive experiences of many merchants should be a good indication to future clients.

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