Performance Card Service Review

Performance Card Service provides customized payment solutions for businesses regardless of industry, business model, and risk level. It considers itself a specialist in high-risk, e-commerce, and retail merchants. The company has over 20 years of experience in merchant services.

Below is an overview of merchant services offered by Performance Card Service:

  • High-risk merchant accounts
  • Offshore merchant accounts
  • Solutions for account closures and terminated accounts
  • Payment gateway and POS terminals

  • Payment processing for credit cards and checks
  • E-commerce integrations
  • Chargeback and fraud prevention

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Performance Card Service Merchant Services

High-Risk Merchant Accounts

Performance Card Service helps businesses secure a merchant account. Once an application is submitted, it will connect merchants to the best option among its network of processors. It will guide merchants through the entire application process, from underwriting to account setup. It also acts as the middleman between the merchant and the bank.

The company also offers solutions for account closures and terminated accounts. It can help you apply for a new merchant account or multiple accounts if needed. Opening an offshore merchant account is an option as well.

Payment Gateway and Terminals

Once a merchant account is approved, Performance Card Service will handle the technical implementation.

For e-commerce merchants, the setup includes connecting a payment gateway and virtual terminal to your website.

For retail businesses, the company will provide credit card terminals. Merchants can choose from countertop terminals, tablets, wireless terminals, and more. Mobile merchants can opt for solutions that connect to their smartphones.

Payment Processing

With these systems in place, merchants can accept credit and debit cards, ACH payments, and e-checks. Each payment form comes with different benefits, like faster funding, more security measures, and more.

For check payments, merchants can print and ship them to the bank. In that case, you will typically see deposits in one or two business days. Another solution is to use your mobile banking app to deposit the check. This leads to faster funding.

Performance Card Service also allows merchants to accept payments in multiple currencies.

E-commerce Integrations

Payment processing solutions from Performance Card Service can integrate easily with a merchant’s existing system. Merchants can integrate with Enterprise Resource Planning (ERP) software, Stripe, Square, and PayPal.

For e-commerce merchants, solutions are compatible with shopping cart platforms. You can use one of the plugins for Magento, OpenCart, or WooCommerce. Other options include API integrations or adding a payment button to your website.

Chargeback Prevent and Fraud Protection

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Another payment service offered by Performance Card Service is fraud and chargeback prevention. Depending on the payment processor assigned to you, you will get access to their fraud prevention software and chargeback mitigation services.

 

Performance Card Service Fees, Rates, and Pricing

Processing Fees

Most high-risk merchant accounts with Performance Card Service will pay between 4% and 6% in processing fees. That said, some may pay as little as 2.9% while others pay 7% or 9%, with the latter only for extremely high-risk businesses. The exact rates will depend on your monthly volume, business type, and the processor you are connected to.

For e-check processing, processing rates typically range from 1.99% to 4.5%. Transaction fees are between $0.25 to $0.49 per check. There is also the option of check verification with a live operator for about $3 per check.

Additional Fees

High-risk accounts may come with setup fees and reserve requirements. Typical fees for terminals, services, monthly maintenance, and early termination are not disclosed.

Hidden Charges

Performance Card Service claims to be transparent with fees during the application process with banks and processors. In that regard, we assume it does not charge any hidden fees. Either way, interested merchants should go through pricing details with the company.

 

Performance Card Service Complaints

Rip Off Reports

Performance Card Service does not have any complaints related to being a rip-off, scam, or fraud.

Other Complaints

Overall, there are currently no reviews expressing any negative feedback about the company.

 

Performance Card Service BBB Rating

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Performance Card Service has an A+ rating from the Better Business Bureau. However, it is not an accredited company.

BBB Reviews

It has three BBB reviews with a 5-star rating. Customers laud the company for helping them secure merchant accounts. They also mention excellent customer service and knowledgeable agents as positive highlights.

 

Is Performance Card Service Legitimate?

Performance Card Service is a legitimate company with over 20 years of experience. It was established in 2001 and is currently based in Illinois. Matt Wollersheim is listed as its managing director.

According to its website, the company has processed over $1 billion worth of transactions. The website also features testimonials for merchants.

Performance Card Service appears in a few PR articles and has several customer reviews with highly favorable ratings.

Scams

There don’t seem to be any reports of scams involving Performance Card Service.

Lawsuits

The company does not seem to be involved in any lawsuits or official legal complaints as well.

 

Performance Card Service Customer Reviews

Performance Card Service has a stellar reputation based on customer reviews. It has a consistent 5-star rating across reviews on Google, Yelp, and BBB. They mostly praised the company’s merchant account process, fast approvals, reasonable rates, and responsive customer support. Many of them are high-risk merchants who were able to find reliable processors and banks through the company.

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Conclusion

Performance Card Service is a well-rated company offering high-risk credit card processing and processing for e-checks and ACH transfers. The company supports dozens of high-risk industries and even has services for merchants who have had their past merchant accounts closed. Overall, it is a worthy option for high-risk merchants.

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